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Carousell Customer Service Number, Office Address, Email ID, Website

Carousell is an online consumer to consumer marketplace of selling and buying new and secondhand things. Basically, this website is launched in Singapore and later on it extends to Malaysia, Indonesia, Taiwan and the United States of America. The company provides this portal on the mobile app also which is available for both Android and iOS devices.

This company was founded in Singapore on May 1, 2012, and now at present, they become the most popular website in Singapore. Now you can easily sell you pre-loved items in just 30 seconds, you need to register yourself and create a free account after that just click a snap and send to a sell.  You can sell or buy many types of products such as Furniture & Home products, baby & kid’s products, pet’s products, textbooks, games & toys, vintage and antiques and many more products. Users can sell your buy these products via many payment modes such as Bank transfer, mailing, cash on delivery by meet ups, PayPal and much more available on their official website. There are some competitor sites of Carousell also present in market like Zalora, Qoo10 and few more.

Now they provide the option of joining their group where many people buy or sell these products at good prices. Users of Carousell may have some queries related to the company like what is the customer service number of Carousell, what is the official email id of Carousell, where is the head office of Carousell located. Here users can get answers of all of these queries, as here we are providing you all customer service contact details and  head office contact details of Carousell. It includes Carousell head office address, customer service phone number, customer service email id, Carousell head office phone numbers, Carousell official email ids, fax numbers, Carousell official website, Carousell social profile and important links. Follow these given details to get solutions of your issues.

Carousell Logo

Carousell Customer Service Contact Details

Carousell Customer Service Number: N/A

Carousell Customer Service Email ID: press@thecarousell.com

For any kind of product related query, payment related issues users can send their queries / complaints on this given email id, their supporting staff members will surely reply you with your solutions in a short while.

Carousell Head Office Contact Details

Carousell Head Office Address: 71 Ayer Rajah Crescent Singapore, Singapore, 139951 Singapore

Carousell Head Office Phone Number: N/A

Carousell Official Email IDs:

Support: support@carousell.com

Press: press@carousell.com

Collaboration: hello@carousell.com

If you are not happy with the services of their customer care executives then you can visit their head office also or mail your questions or enquiries on these given email ids, here above we listed all email ids of them with each department.

Carousell Official Website: www.carousell.com

Just copy this link from here and paste it on a new tab to visit their official website, you can check all products there with their prices or you can also place your order online at their official website.

Social Profiles

Facebook Fan Page: facebook.com/thecarousell

Twitter Handle: twitter.com/thecarousell

Google+ Profile: plus.google.com/explore/carousell

Pinterest Profile: pinterest.com/thecarousell

Instagram Profile: instagram.com/thecarousell

LinkedIn Profile: linkedin.com/company/carousell

YouTube Channel: youtube.com/user/carousellTV

Now you can easily subscribe Carousell by following these given links, all of these are the official fan page and account links of them; by following these links you can get all latest updates about them directly on your timeline.

Important Links

Careers: careers.carousell.com
If you are seeking for job and want to do work with them then this link will be useful for you, by following this career page link you can get all current job opportunity details and available vacancies in the company. You can apply for a job online and submit your CV’s there.

Official Blog: blog.carousell.com
The link given above is the official blog link of them, by following this link you can collect more information about any type of product and information related to the website.

FAQs: help.carousell.com
This is the official Frequently asked questions page of Carousell, here company writes all general queries answers in the description or you can search your query answers also in the given search box.

{ 14 comments… add one }
  • Agnes Lim December 8, 2016, 7:20 AM

    I’ve advertised my items for sale in Carousell.
    Do you come to the house to buy and collect the items?
    Pls advise.


  • julia hoh April 3, 2017, 7:15 AM

    i want to expand my business my business through carousell services
    i am already currently using your carousell services
    pls advise what other services you can provide too

    Julia hoh

  • Angel Khoo April 4, 2017, 2:52 AM

    I’m member of the carousell. Recently online and purchase some of the item from one of the group member. Seller promise item will be deliver between 9-11 days because item from korea.
    But unfortunately saw a lot negative comment. They all facing the same problem, text seller no reply.
    Seller . pls advise .. scammer ???

  • Kenleo April 24, 2017, 2:52 PM

    Is there a tel no.that I can call to lodge a complaint abt a seller who scammed me over a deal… thks..

  • Eva April 27, 2017, 3:07 PM

    HI I just want to enquire how come usually I login to carousell is through fb then now I click fb login it prompt me to go create my account and I am unable to login anymore with my Facebook login. I need to transact with others. I need a response asap

  • Aiden Low May 5, 2017, 8:35 AM


    I put an item for sale recently and there is this buyer by the name of Zulhilmi Bin Mohd Darus is interested to buy. But his account in carousell was suspended ( i dont know what is the reason) . So he ask for my contact number and we communicate via watsapp using local numbers. However, the next day, he said he went to Scotland for business trip and thereafter he uses an international number to communicate with me. He wants me to send the item to his Ampang address. And he made the payment via Credit Europe Bank. Email sent to me said he has bank in myr500 to my account. I checked my account but no such amount has be credited. And he wanted me to refund him myr465 because he overpaid me. But there is no transaction of him bank in to my account. I then checked with Credit Europe Bank and they confirmed this is a scam case. I will make a police report pertaining to the above matters. May i know whether do you hv any record of the buyer as mentioned above and why is his account suspended? Thanks

    • Fatin August 4, 2017, 11:26 AM

      Hi, I also face kind of similar situation like you from the same buyer. Just interested what happen next? I plan to make a police report too.

  • czarina May 17, 2017, 7:58 AM

    what to do if the seller account suspended. after deposit money for the purchased item but after deposit the money no item received and never inform me where is the item is even she got my ph number.

  • lena August 9, 2017, 8:12 AM

    Hi, It seems that u have upgraded your page for SELL. Now i have problem because i cannot upload pics from gallery from my individual albums. I have to scroll thru all my album pics to select my pic. Why? Tku

  • sheny3393 August 26, 2017, 6:41 AM

    Carousell has a feature which allows users to block other users , why it is not working? I have blocked one user and do not wish to receive this user’s message but he/she still can send message to me.

  • Steven Ho August 28, 2017, 7:33 AM

    i want to expand our business through carousell services
    we are currently using your carousell services
    is there a representative from singapore i can meet up and get advise ?

  • didarul September 4, 2017, 10:36 PM

    i need carousell phn number …plz anybody can give it

  • brandn September 29, 2017, 10:42 AM

    I cannot sell/buy anything from brandn.
    Please help

  • Feromi October 3, 2017, 3:48 PM

    I’m very disappointed with Carousell! I’ve reported twice that I’ve been cheated on this site and still… I get no reply or no action whatsoever from Carousell!!!
    Mudah has better customer service and protection… DO SOME THING!!!!!!

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