≡ Menu

Agoda Head Office Address, Customer Service Number, Email ID, Website

Agoda is a popular online travel company which books hotels online on a worldwide platform. The company is reported to be only Asia-based travel company. Agoda was founded in January 2007 and a part of The Priceline Group. Agoda Company also launches their website in 38 different languages and customers can book hotels online through Agoda’s official mobile application of the company. Agoda also launches its official mobile app in 2011 in different languages supported by Android, iOS or Windows devices. Headquarters of Agoda is situated in Equity Plaza, Singapore.

You can also get special offers and deals on hotel booking through Agoda. There are 100+ hotels in Singapore linked with this company. On Agoda, you can book almost all the famous 5-star hotels. You can book hotels through their official website or official mobile app. You can search for the best hotel and deal in Singapore and book for Agoda. An online payment gateway is also present on Agoda, on which you can make payment of your booking on their official website through debit or credit cards. Various mobile cash wallets are also accepted on Agoda.

For any type of query, support, complaint, booking or cancellation related queries, you can talk to the customer service executives of the company. Here we are providing you Agoda’s Singapore customer care and head office contact details. Head office address, head office phone number, customer service toll-free number, customer service email id, official website link, social profile URLs and some of the useful links to their official website. Check out the details below.

Agoda Logo

Agoda Customer Service Contact Details

Agoda Customer Service Toll-Free Contact Number: +44-20-3027-7900

Agoda Customer Service Email: N/A

For any query related to any Hotel or services you can contact on these given customer services provided by the company, toll-free telephone number also provided so you can talk or concern to official staff of the company.

Agoda Head Office Contact Details            

Agoda Head Office Address: 20 Cecil Street#14-01 Equity Plaza, Singapore 049705

Agoda Head Office Head Office Phone Number: +44-20-3027-7900

Agoda Head Official Email ID: N/A

If you are not satisfied with customer service support by their staff, then you can also contact officials of the company through these head office contact details of Agoda. Here we have provided you official contact details of Singapore head office of Agoda.

Supporting Hours

24 Hours, All days in a week.

Agoda Official Website: www.agoda.com

This is the official link of the Agoda website. You can search or book your hotels in Singapore using this link, all other useful information are also available on this official website link.

Social Profiles

Facebook Fan Page: facebook.com/agoda

Twitter Handle: twitter.com/agoda?lang=en

Google+ Fan Page: plus.google.com/+agoda/about

YouTube Channel: youtube.com/channel/UC4zIM2TYHduT-_95-2h70aQ

LinkedIn Profile: linkedin.com/company/agoda

Pinterest Profile: pinterest.com/agodadotcom

Instagram Page: instagram.com/agoda

Subscribe Agoda on social networking websites through these links to get latest offers and deals. Nowadays social media is also a good option to solve your queries.

Important Links

FAQs: agoda.com/en-in/info/agoda-faq.html
You can visit this link to reach frequently asked questions page of Qoo10.sg. Here you will get answers of all your queries, you can ask your query in the search box provided on this page.

Careers: careersatagoda.com
If you are seeking to work in Agoda Singapore, then this link will be beneficial for you. Here you can get all the updates related to available vacancies in the company. You can also submit your resume on this page and get notified about the jobs that are suitable for you.

{ 17 comments… add one }
  • Sitha December 14, 2016, 3:18 am

    Dear Agoda Team,

    I am pleased to recommend you to recruit more staff as my issue is pending for two weeks that no body care. i have sent 4 or 5 emails never get respond i called never answer. it is poor service and i am really dissipated for working with Agoda.

  • Ravi Kumar Sharma December 19, 2016, 3:36 am

    Your customer service is very poor..My Amount debited but not got booking Id ..I claim for refund through by email..but No reply for my claim… Very poor service you provided…

  • Jony December 20, 2016, 5:51 pm

    Absulutly not only cs poor service especialy the staff/officer who take the payment for hotel partner.
    There is so many reason/alibi had issue for delay of payment to hotel partner.

    So bad administratip
    So bad service
    So bad attitude.

  • Jojo December 21, 2016, 5:36 am

    I agreed with you , guys. The customer service and partner service of AGODA .com is very VERY POOR. VERY HARD TO CONTACT and get any feed back for a long time for urgent issue in the both side of hotel and guest . They are quiet and disappear. The staff who work in the department called ” Partner service ” never act like a partner and support as it should be. Although I did report this problem to director, Nothing changes. They just say sorry and let the problem happen. Now I decrease allotment for agoda and increase for their competitor. They never care because they think they are very very big conpany. Let see what will happen ?

    Let’s decrease alotment for AGODA.com.
    Let’s Book the room on another site like EXPEDIA.com, TRAVELOKA.com, HOTELS.com, AIRBNB.com and more !

  • Helen chiew January 4, 2017, 1:26 am

    Booking# 107 969 802 for 3 rooms
    Check-in 28 Nov 2016 imperial heritage hotel, malacca
    I have written a few emails to your customer service with regard to the overcharge amount to my credit card.
    To date there is not a single reply or refund back to my credit card. I need to pay back my friend for her cancelled room.
    I Am overcharged for one extra room.
    Original booking is 4 rooms & later it is revised to 3 rooms. Please check your record & advise me urgently.
    This case is pending for 1+ month now.
    Thank you
    Helen

  • CHINKARA RANTHMBHORE February 3, 2017, 6:20 am

    D/sir
    Our Hotel ‘CHINKARA RANTHAMBHORE PAYING GUEST HOUSE’ village kushalipura, sawai madhopur near ranthambhore national park & chambal river century. Authorized by Rajasthan tourism, Government of Rajasthan, India.

    We want to be a part of you and want to add our hotel for room sells on your site. so please send us details, terms and conditions to become part of you.

    Regards
    CHINKARA RANTHMBHORE (PAYING GUEST HOUSE)

    Sawai Madhopur,Rajasthan
    Phone no-07462-220497
    Fax no-07462-233878
    Mobile no-+919352635261,9414727157
    chinkaraswm@gmail.com

  • Zalinah February 6, 2017, 12:23 pm

    Hi a I had problems with booking I need ure help I book the amir hotel actually 1 room but they say I book 2 room can u place my hp no 90396828 as soon as possibly

  • Anthony Fairhurst March 5, 2017, 12:40 pm

    Customer service??? It does not exist. Emails do not get a response. The so called 24/7 “specialist” phone help line simply goes to voice mail and produces no response. Hotel voucher not delivered – no help, no service, no good. This has got to be the worst company in the world.

  • wenwen March 22, 2017, 6:09 am

    Does Agoda has a customer service? Answer is customer service is non existent. Called so many times, no reply. emailed, no reply

  • Lie An Tjik April 28, 2017, 5:11 am

    I’ve not received any booking reference on my booking for Hong Kong hotel from 30/5-2/6 yet! Your company has already deducted from my credit card!
    Finally went to check directly with the hotel & they confirmed my bookings!
    Please can you kindly send my booking reference to my email so that there won’t be any hiccup when I arrive there!
    Thank you for your cooperation!
    Lie An Tjik

  • Tan May 26, 2017, 7:03 pm

    I only make one booking on 26 May 2017 but there is 2 confirmation email sent to me for this one booking under two different booking numbers? Why is the system so defective? Just one confirm booking can turn out to be two bookings? I am still waiting for agoda service officer to contact me on this concern how such issue can happen? Suppose to be reputable company but can have such glitch? I hoped they can look into this matter and resolve it asap. I read that if it is a duplicate booking…Agoda should not be charging us….

  • Chris tan June 18, 2017, 4:19 pm

    Poor service, I want to know why you want to use the credit card over, why go to not receive credit card? The price is not the case, but also to ensure that the price. Not money what the problem, I just want to know, female customer service hotline that Mandarin told me to change directly in the hotel set it, not mandatory, I listened a little angry! I have been ordering agoda never to call to ask. The first time I encountered such problems, although I am not a big customer … I just want to understand the situation!

  • Christina Lam June 29, 2017, 6:32 am

    Hi. I made this booking for a night’s stay for tonight by mistake as thought rates have changed for my hotel stay from 6th to 9th July.

    I have spoken Reservations dept of Sheraton Grand Macao, Abby and she can do free cancellation for tonight. However she would require Agoda to issue a cancellation voucher to them.

    Since booking is for tonight, pls attend to this immediately and confirm by return.

    I am contactable at +65 96869762 or chrislamss@yahoo.com.sg.

  • Justin Tan July 28, 2017, 6:42 am

    Hi,

    I would like to check out of my current hotel at hualien, hotel day plus due to the approaching typhoon. May i get a refund for the day that i am not staying?

    Best Regards,
    Justin Tan

  • Mr Sriranjan August 3, 2017, 2:22 pm

    Dear sir Madam
    I would like to inform you
    that we have already got a merchant account at sampath bank
    and please be kind enough to sent all remaining vouchers tuk
    UPC Vouchers. there is no one responsible to your office in srilanka
    and no other way contact your office. please sold this problem as soon as
    possible to get all our vouchers
    This our hotel Details for you Information
    Mr sriranjan
    Forest Villa Hotel
    Kandy
    Hotel 567076
    +94773677457
    +94812220333
    emails:-
    forestvilla.lk@gmail.com
    info@forestvilla.lk
    Thanks
    kind regards
    control

  • Owner September 15, 2017, 12:14 pm

    Hi I am trying to get through to set up our rebranding from another brand to my new renovated hotel…its been two months and I am frustrated. It is not a equal playing field with the international brands…I am not sure where to voice my concern and am about to go socially bananas on this…what would you do? Nobody calls back or answers email…and when do…its super slow. I am stuck!

  • Sein Lin Aung September 29, 2017, 10:39 am

    I have booked Merchant Hotel Penang through agoda.com for 8-12 October, 2017. Total amount has been taken from credit card but there is no confirmation email and hotel voucher are not received yet. I tried to contact agoda by several way but no response. How to do for staying hotel. Pls help me.

Leave a Comment