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Lazada Customer Service Number, Address, Phone Number, Email ID

Lazada is Singapore’s premier online shopping website it is an e-commerce in some rapidly developing countries in the world like Thailand, Vietnam, Philippines, Malaysia and Indonesia. It launched in Singapore in May 2014 by Rocket internet. Lazada provides a wide range of products with multiple services at the accessible of your touch of fingers. Their aim is to provide your best shopping experience online. It helps you to enjoy the seamless shopping at Lazada Singapore and you get each and everything which you are looking for. You can get their mobile app also to select from the wide range of products and to keep the users updated with the latest products launched.

A variety of products is offered by the Lazada like mobiles and tablets, computers & laptops, consumer electronics, cameras, watches, home appliances, health & beauty, toys, kids & babies, fashion, sports & outdoors, travel & luggage. Different brands are also available with the Lazada for their customers. You can place an order online for your selected products and get them at your doorsteps. Online payment options like Pay Pal, credit card, debit card, Maestro, Master card, VISA and Cash on delivery which is widely popular option for the online shopping.

There are more five international headquarters of Lazada in different countries. There is a special customer service are provided by the officials and the customer care executives to help them out in your queries and help. For all kind of queries like product quality, quantity, dispatched details, delivery information, shipping details, damaged products or having any kind of issues. Seven days return and refund policy is also provided by the Lazada for its customers. Here we are providing you with all the possible details about the Lazada like customer service contact number, customer service email ID, head office contact number, address, social profiles URL, head Office fax number and other important links of their official website are provided here. Below is all the contact details of the Lazada Singapore are provided for their customers.


Lazada Customer Service Contact Details

Lazada Customer Service Toll–Free Contact Number: (65) 6233 2991

Lazada Customer Service Email ID: service@lazada.co.sb

For any kind of query related to product details, damaged products, wrong products delivered, and other similar queries can contact to the customer service executives of the Lazada. You can call on the toll – free number provided above on which there are no call charges applied for customers.

Lazada Head Office Contact Details

Lazada Head Office Address: 8 Shanton Way, 43 – 01, AXA Tower Singapore 068811

Lazada Head Office Email ID: service@lazada.co.sg

If the queries and problems are not cleared yet by dealing with the customer care officials then you can contact the officials of the company for any help or support. All the queries are handled by the officials personally and tempted to solve them eagerly.

Supporting Hours

Monday to Friday: 10.00am to 7.00pm

Saturday & Sunday: Closed

Lazada International Headquarter Contact Details



Address Telephone Number Official Website Email ID Fax Number
Indonesia Office Plaza Agro IT 8 & 9, JI H.R Rasuna Said Kav X – 2, No.1, Jakarta Selatan 12950 DKI Jakarta (021) 80630200 Lazada.co.id N/A N/A


Ecart Malaysia services Sdn. Bhd. (983365 – K), Level – 20 Menara Worldwide, 198 Jalan Bukit Bintang, 55100 Kuala Lumpur, Wilayah Persekutuan 03 8601 1888 Lazada.com.my




Lazada Philippines 3rd Floor, Salustiana D. Ty Tower 104 Paseo De Roxas corner Perea St. Makati city 1229 (02) 795 8900 Lazada.com.ph N/A N/A


689 Bhiraj Tower Sukhumvit Khwang Khlongton Nuea Khet Watthana Province Bangkok 10110 02-695-0600


Lazada.co.th service@lazada.co.th N/A


Central Business Centre Ho Chi Minh City Vietnam N/A Lazada.co.vn N/A N/A

These are the contact details of the international headquarters of the Lazada. All the details are provided for the different country resident customers.

Lazada Official Website: www.lazada.sg   

Open this link in a new tab to reach the official website of the Lazada. All the important details for the customers are provided on the official website. All the offers and daily deals available at the website are given on the official website. Discount offers and coupons details are also provided on the official website of the company.

Social Profiles

Facebook Fan Page: facebook.com/LazadaPhilippines

Twitter Handle: twitter.com/LazadaSG

Google+ Fan Page: plus.google.com/+LazadaSg

Instagram Handle: instagram.com/lazada_sg

LinkedIn Profile: linkedin.com/company/lazada

Pinterest Profile: pinterest.com/lazadasg

YouTube Channel: youtube.com/user/LazadaSingapore

Subscribe Lazada on the providing social networking websites by following the provided link. You can get all the updates about the products and the latest offers provided by the company can be checked on these social profiles. Links here are provided are official fan pages and accounts of Lazada on some of the provided social websites.

Important Links

Career: lazada.com/work-at-lazada
To all those who want to start their career with the Lazada is the link provided. They can get all the latest vacancy details availablein the company by clicking on the link and they can also submit their resume on their website as well.

Help Centre: lazada.sg/helpcenter
For any kind of help related to products like delivery details, refund and return policy, damaged products and other similar issues are handled by the help center of the Lazada. The special help desk is available to hear the complaints of their customers and try to solve them as soon as possible.

Contact Details: lazada.sg/helpcenter/contact-us
Executive of Lazada is always helping their customers in any doubts or problems. They can place their queries on the given link and all their queries are handled by the experienced staff members of the Lazada.

{ 16 comments… add one }
  • veronica November 21, 2016, 2:06 PM

    Hi I’m ni Thailand I wanted to know if you have X band smart watch infinix product. If yes I order immediately. But if don’t have you connect me with your office in Vietnam. Please



  • Denise January 17, 2017, 3:49 AM

    I did not recieved mm y order in full..
    307863936 .the last item had not arrive…

  • leonard rutor January 30, 2017, 8:12 AM

    i did not received my order the speed sender for honda accord. but they had deducted the price from my debit card without sending me the tracking and confirmation number. how can i track my order? where is my order now?may i know the status of my order?

  • leonard rutor January 30, 2017, 8:21 AM

    please i need immediate action on this tnx.

  • Mia March 10, 2017, 8:54 AM

    Hi , how can i refund my money? I just placed my order and deducted it on my account. Seller message me and told me the item was out of stock. I asked her for a refund but she said lazada will refund it to me..tell how can i get it back?

  • wan March 11, 2017, 2:57 AM

    beli barang kat lazada tapi barang rosak, cal costumer servis x pernah dapat. bullshittt.

  • Gina March 14, 2017, 7:22 AM

    Cannot ask about the product details properly. Prefer to speak to the product personal on Garment Steamer etc.

  • Ali Bin Ismail April 5, 2017, 6:35 AM

    I ordered acaligraphy fountain pen paid in full wat i get a empty hp cassing box that’s is considered a fraud if no action is being taken i will report d matter 2 d relevant authorities

  • Marissa almario April 15, 2017, 5:25 AM

    Lost order..1 month already my order Air jordan 12 Retro and pay already .until now i did not recieve..no delivery ..i always ask help for lazada but nobody intertaining me no one who like to fixed this issue….if u did not fixed this issue just refund my $208.83 …tnx.

  • Mildred Dadia April 18, 2017, 6:15 AM

    I need to talk to someone. I ordered a defective product (aircon unit) Matrix 1hp. I am already beyond 14 days return warranty because this was just installed yesterday. It’s not really cooling the room. The cooling system is not working. Please call me back 09778261018. Please asap.

  • Kuryati June 7, 2017, 11:45 AM

    I order coach handbag.and already paid full amount on 28/05/2017.they msg me that i received my order within 3 to 9 days.till now i didnt received my item.each time i check my order,alwys stated in processing.im very confuse.anyway i need this item for my speacial day.

  • Dhanya Rekha July 5, 2017, 11:09 AM

    Lost order..1 month already my order Adidas watch santiago black and pay already .until now i did not recieve..no delivery ..i always ask help for lazada but nobody intertaining me no one who like to fixed this issue….but status was showing wacth has been delivered but until now i didnt received anything…if u did not fixed this issue just refund my $80 …tnx.


  • Goh chun siang December 11, 2018, 8:51 PM

    Hi, I was missing my parcel. Can you please assist where can I correct from. Tracking number: SPSGL0000187832. Thank you.

  • Larry S Hannah April 23, 2019, 3:35 PM

    I am presently living in the Philippines (Angeles City). I am not able to find a proper e-mail address to communicate with the Lazada head office there. Kindly provide one for me. Thank you.

  • raymond ng May 28, 2019, 11:11 AM

    Return Authorization Code RN392304105529/RNLZD00365367
    I can’t scan the return code on the POPStation in Singapore and can’t get any reply from email and phone call too

  • Rodan Cabezas M. July 16, 2019, 9:07 PM

    hi, i am very interested in buy printers for containers please contact me urgent.

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